Panels off, parts out, the actual mechanism. These are Usman's own photographs of real
appliances and parts — graded for clarity, never altered, with serial numbers and anything
identifying removed.
From your first message to an approved repair, you know the next step before it happens.
1
Describe the problem
Fill in the enquiry form. Open the prepared WhatsApp message and tap Send, or call us directly.
2
Agree a visit
Usman confirms service scope, availability and your appointment in the conversation.
3
Review the diagnosis
$89 plus HST diagnostic, waived with the repair. You receive a quote before any repair begins.
4
Choose your next step
Approve the repair once you know the cost. Timing and any return visit depend on the fault and parts required.
Every major brand
Built to last. We know why they break.
Every major brand, from everyday names to premium lines. Send the brand and model number
with your enquiry so the likely fault and parts can be checked before the visit.
The diagnostic is $89 + HST. It is waived when you proceed with the quoted repair. If you decline the repair, the diagnostic fee is payable.
How do I request a repair?
Complete the repair enquiry form, open the prepared message in WhatsApp, and tap Send. Usman will reply to confirm availability and arrange the visit. You can also call us.
Is my appointment confirmed when I fill in the form?
No. The form prepares a message. Send it in WhatsApp first, then wait for Usman to agree an appointment with you. A preferred time is a request, not a reserved slot.
Can you come today?
Ask about same-day availability when you contact us. It depends on your location, the appliance and the day's schedule. We confirm a time before dispatch.
What should I send with my enquiry?
The appliance brand, model number if available, postal code, symptom and any error code. You can attach a photo of the model label in WhatsApp after opening the chat.
Are parts and labour included in the estimate?
The planning ranges include parts and labour, with HST extra. The exact repair quote depends on diagnosis, parts and access. You approve the quote before work begins.
What is the warranty?
Warranty terms are confirmed with your repair quote.
Are you insured, and do you repair gas appliances?
Appliance Guardian carries $2 million in commercial general liability insurance. This website accepts enquiries for electric appliances. Gas work is not offered while contractor registration is unconfirmed.
Ready when you are
Stop Googling. Start fixing.
Send your appliance details online or call now. Usman confirms the visit time with you
directly — ask about same-day availability.