Terms of Service

These terms govern your use of the Appliance Guardian website and the appliance repair services provided by 1000903099 Ontario Inc. ("we", "us"). By booking a repair or using this site, you agree to them.

Our services

We provide in-home appliance diagnosis and repair across the Greater Toronto Area for the appliance types and brands listed on this site. Availability, including same-day service, is subject to schedule and location.

Diagnostic fee & pricing

• The diagnostic fee is $89 plus HST per appliance unless a different arrangement is agreed before the visit. It is waived when you proceed with the recommended repair.
• We provide a flat-rate quote before performing any repair work. You approve the price before we begin.
• Quoted prices may change only if, on inspection, the fault differs materially from what was described — and only with your approval.

Warranty

Standard repairs carry a Warranty terms confirmed with your quote. Sealed-system repairs carry a 1-year warranty. The warranty covers the specific repair performed and does not cover new, unrelated faults, customer misuse, or pre-existing conditions disclosed at time of service.

Enquiries and appointments

The online form prepares a WhatsApp message. You must tap Send in WhatsApp to deliver it. A submitted message or preferred time is not an appointment confirmation. Usman confirms the visit directly. Gas work is not offered through this website while registration is unconfirmed.

Cancellations

Please give us as much notice as possible if you need to reschedule. Repeated same-day no-access cancellations may incur the diagnostic fee.

Limitation of liability

We carry $2,000,000 commercial general liability insurance. To the extent permitted by Ontario law, our liability for any claim arising from a repair is limited to the amount paid for that repair. We are not liable for indirect or consequential losses (e.g., spoiled food) except where Ontario consumer-protection law provides otherwise.

Your responsibilities

• Provide safe, reasonable access to the appliance.
• Disclose known prior repairs or modifications to the appliance.
• Ensure an adult (18+) is present for the service visit.

Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Nothing here limits your rights under the Ontario Consumer Protection Act.